hoco online GmbH
Edisonstraße 63
Haus E, 1.OG
12459 Berlin

represented by the managing directors: Daniel Bohne, Sven Mack

Phone: +49 30 9599811-43

Bank Account:
hoco online gmbh
Volksbank in der Region EG

IBAN: DE77 6039 1310 0566 4990 10

Ust-IdNr.: DE815639073

Tax Office Berlin Körperschaften II

Charlottenburg Local Court, HRB 175642 B

Alternative Dispute Resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which can be found at

hoco online gmbh is not obligated to participate in a dispute resolution procedure before a consumer arbitration board and is generally not prepared to do so.

Disclaimer for rides via Komoot or Strava

The bike rides organized by hoco online gmbh under the brand name Bike Mailorder and New Order, are not bike races, but purely recreational events. Participation is usually free of charge. A ride can be cancelled at any time – especially due to bad weather – without the participants incurring any (compensation) claims against hoco online gmbh. In the event of a cancellation, we will make every effort to inform the participants by posting a notice on our website and social media channels.

We are not bound to a route planned in advance, but this can change at short notice or even during the excursion. The routes of the rides are predominantly public roads. Each participant therefore acknowledges that there will or may be road traffic and dangerous spots such as road construction on the routes and expressly undertakes to comply with the applicable traffic regulations (in particular the StVO) during each ride.

Participation in our rides is exclusively at your own risk. In particular, each participant is responsible for the safety of his or her own equipment (e.g. the roadworthiness of his or her bicycle, etc.) and agrees to wear a bicycle helmet that complies with TÜV/GS standards during the rides. Each participant must also – regardless of the behavior of the group or other participants – adjust his speed to his riding ability as well as his physical condition.

By registering for a ride, each participant expresses that he or she has sufficient cycling skills and physical fitness for the ride in question. We do not assume any liability for health risks of the participants in connection with the rides and it is incumbent upon each participant to check his or her state of health beforehand. In justified cases, we are entitled to exclude individual participants from further rides at any time.

Furthermore, the operators of the bike mail order and new order rides are not liable to the participants in the area of their own responsibility or other circumstances lying in the sphere of the participants (e.g. in the case of falls of a participant, non-observance of the traffic regulations, etc.), regardless of the legal grounds. In all other respects, hoco online gmbh is liable according to the statutory provisions, insofar as claims for damages are asserted that are based on intent or gross negligence on the part of hoco online gmbh or its representatives or vicarious agents.

As far as there is no intentional breach of duty as well as in case of culpable breach of an essential duty by hoco online gmbh, the liability for damages is limited to the foreseeable and typically occurring damage.

Liability for culpable injury to the life, body or health of a participant remains unaffected, whereby the amount of liability is limited to foreseeable and typical contractual damages.
Beyond that, any liability of hoco online gmbh is expressly excluded. This exclusion of liability also applies to the benefit of its agents, representatives and third parties, which we use in connection with the implementation of the trips or with whom we cooperate for this purpose.

The exclusion of liability refers to both direct damage and consequential damage.

With the registration the participant accepts the ride rules and the exclusion of liability. In addition, the participant confirms with his registration that he is at least 18 years old. Minors need the consent of a parent or guardian to register for our rides.

Conditions of participation for the competitions

  1. Subject matter of the conditions of participation and organiser
    (1) These conditions of participation regulate the conditions for participation in the sweepstake as well as any necessary transfer of rights. The description and the procedure of the respective competition are carried out within the framework of the respective competition campaign of hoco online gmbh.

    (2) The organiser of the competition is hoco online gmbh, Edisonstraße 63, Haus E, 1st floor, 12459 Berlin.

    (3) By participating in the respective competition, these conditions of participation are accepted.
  2. Participation
    (1) All natural persons over the age of 18 or young persons under the age of 18 are eligible to participate in the competition, provided that their legal representatives have given their written consent to their participation. Employees of hoco online gmbh and affiliated companies as well as relatives of such employees and their relatives are excluded. Participation with forged identities or with identities of third parties is not permitted.

    (2) Eligible participants can take part in the competition by
    1. following both the Bike Mailorder and Rascal Bikes Instagram accounts and
    2. commenting on the competition post and saying why they in particular are the right Easter bunnies for the Rascal Bike.

    (3) You can enter until 23:59 on 5.4.2023.
  3. Winning and prize notification
    (1) Among all eligible participants, one person will receive a Punk wheel from Rascal Bikes worth 210,-€.

    (2) The winner will be drawn by lot from all eligible participants on 6.4.2023 after the closing date. Only one person can win. The winner will be contacted via Instagram message and announced via Instagram story in the New Order account and asked to collect the wheel from the shop in Friedrichshain within the next 7 working days.

    (3) If the winner does not get in touch within the period of 3 working days after announcement, the claim to the prize expires. In this case, we are entitled to conduct a substitute draw.

    (4) The prize is neither transferable nor can it be exchanged, returned or paid out in cash.

    (5) If circumstances arise for which we are not responsible, the respective winner will accept an appropriate replacement prize. Such circumstances beyond our control are in particular those which lie with the sponsors of the prizes.
  4. Liability and indemnification
    (1) If the participant uploads photos, the participant guarantees that he/she will not send any content whose provision, publication or use violates applicable law or the rights of third parties.

    (2) The participant indemnifies us against claims of third parties of any kind whatsoever resulting from the illegality of photos used by the participant. The indemnity obligation also includes the obligation to fully indemnify the organiser from legal defence costs (e.g. court costs and lawyers’ fees).

    (3) By participating in the competition, the participant releases Facebook and Instagram from any liability.
  5. Exclusion
    A violation of these conditions of participation entitles us to exclude the respective participant from participation. This applies in particular if the participant provides false information or if the photos or other content used (e.g. comments) violate applicable law or the rights of third parties. The same applies to comments that glorify violence, are offensive, harassing or derogatory or otherwise violate social decency.
  6. Early termination and changes
    We reserve the right to prematurely terminate the competition in whole or in part at any time, even without notice, or to change its course if it is not possible to guarantee proper implementation of the competition for technical reasons (e.g. computer virus, manipulation of or errors in software/hardware) or legal reasons (e.g. prohibition by third parties) or due to force majeure.
  7. Data protection
    (1) We are responsible for the collection, processing and use of participants’ personal data, insofar as we process such data ourselves. We will use the participant’s personal information and other personal data only within the framework of the statutory provisions of data protection law. We will only store, process and use the information to the extent that this is necessary for the implementation of the competition or if the participant has given his/her consent. This also includes use for exercising the rights of use granted. The data will be used exclusively for the implementation of the competition and subsequently deleted.

    (2) The participant may at any time request information about the personal data stored about him or her. In all other respects, our data protection declaration applies, which can be accessed at
  8. Final provisions
    Should any provision of these Conditions of Participation be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions of these Conditions of Participation. In place of the invalid provision, the legally permissible provision that comes closest in economic terms to the meaning and purpose expressed in the invalid provision shall apply. The same applies in the event of a loophole in these conditions of participation.

    The hoco online gmbh team wishes you good luck and success.
    Status: 31.03.2022

Functional terms

The functional terms used in these conditions are to be understood as gender-neutral and refer to female, male and diverse identities.

Image rights

©Annika Feuss
©pleasedonttouch Clemens Müller